Leading with Competencies

CCSA’s Workforce Competencies Implementation Quick-Start Guide provides an efficient, step-by-step approach to integrating the workforce competencies in your organization. It is designed to help your organization get a jump-start on competency initiatives and showcases best practices from people already using the competency framework. This makes it easier for users to begin implementation.


The guide covers three key phases: 

  1. Planning
  2. Implementation
  3. Assess and share back success


If you’re a professional in human resources, an organizational leader, a team leader or someone who has a direct role in implementation, this guide is for you.
Organizations planning on implementing the competencies or have begun implementing the competency framework are encouraged to email our team at competencies@ccsa.ca for questions or support.

Introduction to Competencies: Factsheet for Leaders is a tool that introduces healthcare leaders to the workplace competencies. It describes the tangible impact that the competencies can have on an organization by providing the foundation for various workforce management activities. 

The factsheet defines the technical and behavioural competencies in the context of substance use health and mental health, offers an example of a multi-level technical competency and highlights specific examples of how organizations across various sectors can benefit from the competencies.

Review the factsheet to find out how the competencies are benefiting organizations that are using them and gain a broad overview of their impact in seven key areas: 

  1. Values and Culture
  2. Managing Change
  3. Recruitment
  4. Learning and Development
  5. Performance Management
  6. Career Growth
  7. Needs Planning
     

We want to hear from you!

CCSA has developed two surveys – one to help us understand the needs of people using the workplace competencies and another to help us support people thinking about using them. Our goal is to learn from your experiences, so we can assist you in your implementation efforts and share what’s working well for others who may be interested in using the competencies.

Your feedback in these surveys is invaluable to the competencies team.

Your experiences will impact and improve our current set of resources and plan for new ones.

Important note: Both surveys are found using the same link. Answering the first question will guide you to the survey you wish to complete.

Pre-Implementation Survey

The Workforce Competencies Pre-Implementation Feedback Survey asks about what your organization needs to successfully implement the competencies. This survey will take about 15 minutes to complete.

Implementation Survey

The Workforce Competencies Implementation Feedback Survey asks about your organization's experience with implementing the competencies, any challenges you may have faced during the process and the impact those challenges are having within your organization. This survey will take about 15 minutes to complete.

Questions

If you have any questions or encounter any difficulty completing the survey, please email competencies@ccsa.ca.